Hi all,
My question is long but it is worth it because it can lead full of interesting functionnalities.
So thank you in advance for your patience.
I configured IMAP receiving emails by ProjeQtor easily.
ProjeQtor is very well designed for that and this is very good.
Now when a user answers an email ticket the text of the email goes automatically as a new note in the ticket.
Receiving emails from users gives powerful possibilities.
I did not find other usages of this powerful possibility in your documentation.
My question is :
- Is it possible to create a ticket by sending an email to the ProjeQtor account?
- Is it possible to add a file or the email itself as an attachement to a ticket, an activity or a project?
- What are other advantages of using these entering emails?
My question is long but it is worth it because it can lead full of interesting functionnalities.
So thank you in advance for your patience.
I configured IMAP receiving emails by ProjeQtor easily.
ProjeQtor is very well designed for that and this is very good.
Now when a user answers an email ticket the text of the email goes automatically as a new note in the ticket.
Receiving emails from users gives powerful possibilities.
I did not find other usages of this powerful possibility in your documentation.
My question is :
- Is it possible to create a ticket by sending an email to the ProjeQtor account?
- Is it possible to add a file or the email itself as an attachement to a ticket, an activity or a project?
- What are other advantages of using these entering emails?