Hello,
What we wanted to do :
- External Project Leader create Ticket
- Project Leader assign it
- Anyone make it in progress and then Done
- External Project leader makes it Closed : And here happens the problem
External Project Leader receives this error message : You tried and directly remove more than your own work (0 h). You should use "Dispatch work" button for this.
In fact since the ticket has received time spent on it external project leader can not modify anything on this ticket
This error message does not happen with internal users
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What we wanted to do :
- External Project Leader create Ticket
- Project Leader assign it
- Anyone make it in progress and then Done
- External Project leader makes it Closed : And here happens the problem
External Project Leader receives this error message : You tried and directly remove more than your own work (0 h). You should use "Dispatch work" button for this.
In fact since the ticket has received time spent on it external project leader can not modify anything on this ticket
This error message does not happen with internal users
