Database collation error 1253 - by: sbs

Hello,

We have installed a new version of Prjeqtor (8.4.0) with mysql database stored on a separate server. Database was created using the standard setup.

Users randomly get errors when performing actions on activity (could not yet pinpoint what course of action leads to this error).
When looking in the logs, I found several occurence of the following error :

***** ERROR ***** [V8.4.0] Exception-[42000] SQLSTATE[42000]: Syntax error or access violation: 1253 COLLATION 'utf8_general_ci' is not valid for CHARACTER SET 'latin1'

Below is a sample of the faulty query:


I thought there was a collation issue in the database but all tables are utf8. When running the query from mysql workbench I get a slightly different error message :
Error Code: 1253. COLLATION 'utf8_general_ci' is not valid for CHARACTER SET 'utf8mb4'

Did I miss some configuration item somewhere? How can I fix this?

Regards,