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Rules to follow to make an email create a Note - by: naceur.ayachi@tsi.com.tn

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Hi,
Are there simple rules to follow (like keywords to insert in the core or the subject of the email) to make an email create a Note to a ticket or a project?
I know that if I answer to an email sent by ProjeQtOr then the email will create a note.
My question is about an email from draft.
Thank you in advance

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